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Assisted evacuation communication

Disabled Refuge Systems

Dependable two-way communication between refuge areas and designated control points.

Blue refuge point sign beside a disabled refuge call point on a stairwell landing
Thorntech engineeringDesigned properly. Supported for the long term.

Disabled refuge systems support the safe evacuation of people who require assistance by providing dedicated communication between refuge areas and control points.

Thorntech designs, installs, commissions and maintains systems tailored to the building layout and current British Standards, enabling clear communication and effective coordination throughout an evacuation.

01

Key benefits & where it is used

Key benefits

  • Clear two-way communication
  • Supports evacuation planning
  • Accessible system design
  • Dependable emergency operation
Public buildingsEducationHealthcareCommercial propertyResidential blocks
02

Systems & options

  • Refuge outstations
  • Master control panels
  • Networked refuge systems
  • Fire telephone integration

Complete lifecycle support

From first survey to dependable aftercare.

Thorntech remains accountable beyond installation, with clear handover, planned servicing and responsive fault support.

A person uses a red pen and a metal ruler to mark up a floor plan on a desk.01

Survey & design

We review the building, risks, users and existing infrastructure before recommending a proportionate solution.

A worker in a high-visibility vest stands on a stepladder to install a smoke detector on a ceiling.02

Installation

Systems are installed neatly, commissioned carefully and documented around current standards and good practice.

A man using a screwdriver to work on the wiring of an open wall-mounted security panel.03

Maintenance

Planned servicing helps protect compliance, reliability and the working life of your investment.

Two engineers in a utility room, one pointing toward the ceiling conduit.04

Fault finding

When something is not right, our engineers take a methodical approach to diagnosis and practical resolution.

Frequently asked questions

Straight answers before you start.

Every site is different. A survey lets us confirm the right specification, scope and maintenance approach.

Can Thorntech assess an existing system?

Yes. We can survey the existing installation, discuss current issues and recommend maintenance, remedial work or an upgrade where appropriate.

Do you provide design, installation and maintenance?

Yes. Thorntech supports the full lifecycle from survey and design through installation, commissioning, handover and ongoing maintenance.

Can this integrate with other fire and security systems?

Many modern systems can be integrated. We will confirm suitable interfaces and operational benefits during the design process.

Where do you work?

We are based in Wiltshire, serve the South West and provide nationwide capability for suitable projects and client estates.

Start a conversation

Talk to us about disabled refuge systems.

Talk to Thorntech about a considered, dependable solution built around your site.